Tektronix Phaser 300X User Manual Page 127
- Page / 175
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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6
Troubleshooting
6-18
Phaser 300X Color Printer
A dark and heavy coat of ink appears that starts at either side of the page and runs
toward the middle.
Clean the printhead and use a different type of paper.
Refer to “Print quality problems” on page 6-13 for details on how the
CLEAN
PRINT HEAD
button works.
In vertical rows of dots, one row is offset from the others or missing.
Make a test
print (press the
TEST PRINT button). If a row is offset, the ink from one of
the ink jets is being deflected (
A
); if a row is missing, one of the ink jets is not
functioning (
B
). Use the CLEAN PRINT HEAD button to clean the printhead;
then make several test prints to help clean the paper path.
8873-28
A
B
- First printing August 1996 1
- 070-8873-01 1
- © Pantone, Inc., 1988 2
- Users safety summary 3
- 300X Warranty 4
- Contents 5
- 4 Caring for Your Printer 7
- 5 Supplies and Accessories 8
- 6 Troubleshooting 8
- Introduction 11
- Getting Set Up 15
- Checking the inventory 16
- Setting up the printer 17
- Loading paper 18
- Installing the output tray 19
- Setting the media switch 20
- Connecting the printer 21
- LocalTalk connection 22
- LocalTalk® 23
- Ethernet connection 24
- Parallel connection 25
- Serial connection 26
- Turning on the printer 27
- ERROR light goes out 28
- ■ Press one time = German 29
- ■ Press two times = French 29
- ■ Press three times = Italian 29
- ■ Press four times = Spanish 29
- ■ Press five times = Japanese 29
- Making a test print 30
- Setting up PC ports (DOS) 32
- Serial port setup 33
- Printing 34
- Using Windows printer drivers 35
- Printing from DOS 43
- Printing from a Macintosh 44
- Using the Phaser 300X driver 47
- Selecting printing options 48
- Printing from a workstation 49
- UNIX workstations 50
- VMS workstations 51
- For more information 51
- Windows applications 52
- General hints and tips 52
- Macintosh applications 53
- Selecting print features 54
- Color correction 55
- Color Control Strip feature 56
- All about media 57
- Paper size and input method 58
- Weight and thickness 59
- 8344-12A 60
- Margins and image area 61
- Image area for Tabloid Extra 62
- Image area for color prints 62
- Image orientation 63
- Media handling 64
- Using the paper trays 65
- Loading letterhead 66
- Loading three-holed paper 66
- Using manual feed 67
- Address this side 68
- 1234 Main Street 68
- Anytown, XX 56789 68
- Making transparencies 69
- Helvetica Narrow Oblique 70
- Resident typefaces (PCL5) 71
- Default printer port settings 73
- Switching printer languages 74
- Printing with PCL5 75
- Printing with HP-GL 75
- Printing PostScript 75
- Adding ink 78
- Changing the fuser wiper 80
- Emptying the waste bin 81
- UTILITIES 83
- PRINTHEAD 83
- Cleaning the printer 84
- Reorder cleaning kit supplies 85
- Using isopropyl alcohol 86
- 30849-23A 87
- Cleaning the feed rollers 88
- 30849-24A 90
- 30849-25 91
- 30849-26 92
- 30849-27 93
- Cleaning the head wiper 96
- Cleaning the fuser rollers 98
- Procedure A 100
- Procedure B 101
- Caring for Your Printer 102
- Phaser 300X Color Printer 102
- User Manual 103
- CLEAN PRINT HEAD button 105
- TEST PRINT button to 105
- Supplies and Accessories 106
- Upgrade kits 108
- Troubleshooting 110
- Clearing paper jams 114
- Removing jammed paper 115
- 8344-32A 116
- Setting head convergence 117
- 8344RN-4 119
- 8344RN-5 120
- General cleaning guide 121
- Problems, solutions, hints 122
- Letterhead 125
- Streaks appear on the paper 126
- PRINT HEAD 127
- Missing ink 128
- Network problems 129
- Operation hints 130
- Printer standby modes 132
- Printing and installation 133
- TEST PRINT button or reset 136
- Front and Rear Panels 138
- Front panel 139
- 6. ERROR: 140
- 7. POWER: 140
- 8. INK COVER: 140
- 9. INK LOAD LEVER: 140
- Utilities mode menu structure 141
- Rear panel 142
- Rear-panel LED indicator 143
- Technical Notes 144
- Print count 146
- Printer ports 147
- Parallel port 148
- Serial port 149
- MODE statement: 150
- Serial port signals 151
- Specifications 152
- Safety and emissions 153
- Expanding Your 154
- Printing System 154
- Upgrades kits 155
- Advantages of adding memory 156
- PhaserPrint 157
- PhaserSym 157
- Initialization 158
- Connecting one disk 160
- Connecting multiple disks 161
- Moving Your Printer 162
- Changing line voltage 165
- Regulatory Information 166
- regulatory standards 167
- Material Safety Data Sheets 168
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