Tektronix 850 User Manual

®P H A S E R® 8 5 0COLOR PRINTERUser Guidewww.tek.com/Color_Printers/

User Guide ix Contents Tektronix supplies and accessories 1The front panel 6Print quality modes 8TekColor™ color corrections 9Paper

x Phaser 850 Color Printer Troubleshooting print quality 49Moving the printer 55Getting help 57Index 61

User Guide 1 Tektronix supplies and accessories To order supplies and accessories, contact your local dealer or visit the Tektronix web site: www.te

2 Phaser 850 Color Printer Transparencies Item Size Description Part Number Premium A/Letter (U. S.) 8.5 x 11 in.50 sheets 016-1724-00P

User Guide 3 Replacement items Item Part Number Maintenance Waste Tray (replacement) 436-0370-01Maintenance Drawer (replacement) 436-0383

4 Phaser 850 Color Printer High-Capacity Paper Tray Assembly Features Part Numbers Increased paper-printing capacity Increased printing v

User Guide 5 PhaserShare® Network Card Features Part Number Easy to install Increases shareability High-performance network connectivityToken Ring:

6 Phaser 850 Color Printer The front panel Provides access to printer settings (tray, print-quality mode, network settings, etc.). Displays the prin

User Guide 7Key1. Error indicator2. Power indicator3. Printer model and current status4. Display Menu: Accesses printer setup menus About My Print

8 Phaser 850 Color Printer Print quality modes *Approximate number of pages per minute; does not include image processing time. Based on prints with

Phaser ® 850 Color PrinterUser Guide November 1999

User Guide 9TekColor™ color correctionsColor corrections selectable from a printer driver or the front panelDescriptionAutomatic Automatically

10 Phaser 850 Color Printer Paper tips Print the Paper Tips Page from the printer’s front panel for a detailed list of paper types and sizes. Wh

User Guide 11Supported page sizes and print areaThe image area of a print is a bit smaller than the paper size. You may need to adjust the page margi

12 Phaser 850 Color Printer CautionNever use envelopes with windows or metal clasps; they will damage the printer. Use only the recommended envelope

User Guide 13Manual-feed printing Supported mediaSee page 1 for supplies ordering information. Paper Sizes: A/Letter Executive A4 A5 B

14 Phaser 850 Color Printer EnvelopesFor better results, use light-weight, laser-quality envelopes. #10 (U. S.) #6 3/4 (U. S.) Monarch (U. S.)

User Guide 153. Open the manual-feed slot.4. Align the paper, transparency, or envelope, with the left side of the slot. For either Letter- or A4-siz

16 Phaser 850 Color Printer Manual-feed speciality media overview1. Letterhead or High-Resolution Photo See Loading letterhead paper for two-sided pri

User Guide 171. EnvelopesSee Printing on envelopes on page 18 for more information. 2. Executive/A5 small papers CautionNever use envelopes with win

18 Phaser 850 Color Printer Printing on envelopes1. In your application, create a document matching the measurements of the envelope (see page 11 for

Copyright © Tektronix, Inc. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be repro

User Guide 19Guidelines for envelope printing Use the recommended envelope sizes (see page 11) For better results, use light-weight, laser-quality e

20 Phaser 850 Color Printer 6. Click the Envelope Options tab.7. In the Envelope size drop-down list, select your envelope size. 8. Click OK. 9. In

User Guide 21From other Macintosh applications: If the envelope address prints upside-down, change the Page Setup settings in your printer driver bef

22 Phaser 850 Color Printer Printing envelopes from WindowsTo print envelopes from Microsoft WORD for Windows, follow these steps: 1. From the Tools

User Guide 23Loading the Standard Paper/ Transparency TraySupported mediaSee page 1 for supplies ordering information. Paper 200-sheet capacity

24 Phaser 850 Color Printer Loading the tray1. Use the tray’s maximum-capacity label to determine how much paper or transparency to load. 2. Load pap

User Guide 25Loading the High-Capacity Paper Tray AssemblySupported mediaSee page 1 for supplies ordering information. Paper only 500-sheet capac

26 Phaser 850 Color Printer 5. Insert the tray into the printer. 0389-19

User Guide 27Loading the optional High-Capacity Transparency/Label TraySupported mediaSee page 1 for supplies ordering information. Transparencies

28 Phaser 850 Color Printer Loading the tray1. Use the tray’s maximum-capacity label to determine how much media to load.2. Load media with the side t

PANTONE ® Colors generated by the Phaser 850 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identified sol

User Guide 29Printing on High Resolution Photo PaperThe Tektronix High Resolution Photo Paper is printable on one side only, and has a Tektronix logo

30 Phaser 850 Color Printer Printing on labels1. Insert the label sheets into the appropriate tray: Standard Paper/Transparency tray: 50 sheets Fa

User Guide 312. If your application has a setting for labels, use it as a template. Otherwise, for margin settings, refer to the instructions include

32 Phaser 850 Color Printer Automatic two-sided printing Automatically make two-sided prints using the paper trays or the manual-feed slot. In the Pr

User Guide 33 Binding preference PC DriversWindows 95 Windows 98 From the File menu, select Print. Click Properties. Click the Setup tab. Select

34 Phaser 850 Color Printer Loading letterhead paper for two-sided printingTo load letterhead paper for two-sided printing, follow these additional st

User Guide 352. In your printer driver, in the Print dialog box, select the tray by location: Upper Middle Lower Manual Feed PaperNoteWhen the p

36 Phaser 850 Color Printer Adding ink CautionUse only Phaser 850 printer ColorStix® ink; the use of other ink may affect print quality and reliabili

User Guide 373. Place the appropriate color ink stick into the ink-loading bin that appears low. Do not force the ink sticks into the ink-loading bin

38 Phaser 850 Color Printer Emptying the waste trayWhen the front panel displays Empty Waste Tray, follow this procedure. See page 1 for supplies orde

Warranty Printer Warranty Tektronix warrants that the Phaser 850 Printer will be free from defects in materials and workmanship for a period of one (

User Guide 393. The waste tray may be hot; handle it carefully.Lift the waste tray, labeled as B, from the maintenance drawer. 4. Empty the waste tra

40 Phaser 850 Color Printer Replacing the Maintenance KitThe Maintenance Kit is a consumable that consists of the maintenance roller and counter. The

User Guide 41CautionThe printer may be hot. Do not reach into the printer while the maintenance drawer is removed. Maintenance Kit

42 Phaser 850 Color Printer Removing paper jamsThe front panel message indicates the jam location and information on how to clear the jam. Check the

User Guide 43Solution 2If paper gets caught under the Rapid Release Guide, follow these steps.CautionHandle the Rapid Release Guide carefully to avoid

44 Phaser 850 Color Printer 4. Remove the jammed paper. 5. Make sure the thin, white dust shield is lying on top of the metal shaft. Then, reinstall

User Guide 45Media Jam — Open front cover to clear 1. Open the front cover.2. Using both hands, remove the jammed paper.3. If there is any resistance

46 Phaser 850 Color Printer Media Jam — Retry manual feed 1. Using both hands, remove the jammed paper, transparency, or label sheet.2. When prompted

User Guide 47Media Jam — Remove media (or upper) tray to clear 1. Remove the paper tray (if your printer has more than one tray, pull out the upper t

48 Phaser 850 Color Printer Media Jam — Remove middle tray to clearMedia Jam — Remove lower tray to clear 1. Remove the paper tray named in the front

Consumables Warranty Tektronix warrants that the Customer Replaceable Consumables (CRCs) will be free from defects in materials and workmanship for

User Guide 49Troubleshooting print qualityLight stripes or missing colorsClean the printhead with the printer’s front panel troubleshooting routine.

50 Phaser 850 Color Printer 4. If the test print looks like example B in the illustration, go on to Step 5.5. Scroll to Eliminate Light Stripes; press

User Guide 51Oil or ink smearsOil (drum fluid) on a print or ink smears on the front, back or edges of a page. Clean the printer’s internal paper p

52 Phaser 850 Color Printer Ink streaksInk streaks or marks on the top edge, front or back of a page. Clean the printer’s paper-exit path: To clean

User Guide 53Clean the Rapid Release Guide: 1. Follow the steps in Solution 2 on page 43 to remove the Rapid Release Guide. 2. Gently wipe the clear

54 Phaser 850 Color Printer Ink smearsInk smears on the bottom edge of a page. Clean the paper-feed rollers.1. From the front panel, run the Remove In

User Guide 55Moving the printer All movesFollow these guidelines when moving the printer within the office and preparing it for shipment:1. The printe

56 Phaser 850 Color Printer Preparing the printer for shipmentCautionParts of the printer may be hot; to avoid personal injury, allow the printer to c

User Guide 57Getting help The printer's auto-running CD-ROM guides you to the various resources available for installing and learning more abou

58 Phaser 850 Color Printer Color Connection colorconnection.tektronix.comColor resource for tools and information to help you get the most out of

For the software warranty please see the end user license agreement included with the software.If you are an Australian consumer, you should be aware

User Guide 59PhaserLink™ Software www.tek.com/Color_Printers/products/ phaserlink.html View printer status using any web browser Control printer set

60 Phaser 850 Color Printer Other online services Customer Support CentersAnonymous ftp server ftp.tek.com/Color_Printers/Subscribe to email update

User Guide 61IndexAaccessoriesordering information 1adding ink sticks 36Automatic color correction 9BBlack and White color correction 9Cca

62 Phaser 850 Color Printer DDIC color correction 9DP Feature Set, ordering information 4EEliminate Light Stripesbrief procedure 49Enhanced p

User Guide 63IIDE hard drive, ordering information 4information resources 57ink sticksloading 36ordering information 1Jjams, paperbrief pr

64 Phaser 850 Color Printer memory, printer, ordering information 3modesprint quality 8moving the printer 55NNone color correction 9Oonlin

User Guide 65printercart, ordering information 4color corrections 9feature set, ordering information 4front panel 6memory, ordering inform

66 Phaser 850 Color Printer transparenciesordering information 2printing from standard tray 24printing from Transparency/Label Tray 27printin

Printed on recycled paper071-0643-00®

User safety summary Terms in manual: Caution: Conditions that can result in damage to the product. Warning: Conditions that can result in perso

Symbols as marked on product: DANGER high voltage: Protective ground (earth) terminal: Hot surface on or in the printer. Use caution to avoi