Tektronix 220e User Manual

User ManualPhaser™ 220i and Phaser™ 220eColor Printers First printing December 1993070-8869-00

x Phaser 220i and Phaser 220e Color Printers

7Front and Rear Panels7-4Phaser 220i and Phaser 220e Color PrintersRear panel DIP switches (Phaser 220i)Phaser 220i rear panel DIP switchesSwitch Func

Front and Rear Panels7User Manual7-5NoteIf your printer is on a network and you have changed rear panel Switches 8 or 9, make sure you tell other user

7Front and Rear Panels7-6Phaser 220i and Phaser 220e Color PrintersFront panel (Phaser 220i and Phaser 220e) Indicator On Blinking OffPOWER The POWER

User ManualA-1AppendixATechnical NotesPrinter portsParallel portThe printer has a standard unidirectional, byte-wide parallel, synchronous port. When

ATechnical NotesA-2Phaser 220i and Phaser 220e Color PrintersParallel port signal descriptionsSignal name Pin # Return pinSignal sourceDescriptionDSTR

Technical NotesAUser ManualA-3Serial portPhaser 220i and Phaser 220e serial ports provide an RS-232 interface connection to PC's and other hosts.

ATechnical NotesA-4Phaser 220i and Phaser 220e Color PrintersSerial port signalsThe table shows the Phaser 220i and Phaser 220e serial port's con

Technical NotesAUser ManualA-5SpecificationsTemperatureOperating: 15o C to 35o C (59o F to 95o F)Non-operating: 0o C to 40o C (32o F to 104o F)Storag

ATechnical NotesA-6Phaser 220i and Phaser 220e Color PrintersDimensions with lower tray assemblyHeight: 36.8 cm (14.5 ins.)Depth: 47.6 cm (18.8 ins.

Technical NotesAUser ManualA-7Standard transfer roll capacitiesBlack transfer roll: 880 prints3-Color transfer roll: 342 printsColorCoat™ transfer rol

User Manual 1-1 Chapter 1 Introduction The Tektronix Phaser 220i and Phaser 220e are thermal-wax color printers that provide superior quality A/Lette

ATechnical NotesA-8Phaser 220i and Phaser 220e Color Printers

User ManualB-1AppendixBExpanding Your Printing SystemUpgrade kits4690F4M 4-Mbyte SIMM for adding memory. (See “Advantages of adding memory” on page B-

BExpanding Your Printing SystemB-2Phaser 220i and Phaser 220e Color PrintersAdvantages of adding memoryThe following table summarizes the memory config

Expanding Your Printing SystemBUser ManualB-3Adding a hard disk for font storage (Phaser 220i only)With the Phaser 220i, you can connect one or more S

BExpanding Your Printing SystemB-4Phaser 220i and Phaser 220e Color PrintersInitialization -- Unless the disk is already formatted for operation with

Expanding Your Printing SystemBUser ManualB-5Connecting one diskMake sure that the computer, printer, and external disk are turned off before you conn

BExpanding Your Printing SystemB-6Phaser 220i and Phaser 220e Color PrintersConnecting multiple disksMake sure that the computer, printer, and externa

User ManualC-1AppendixCMoving Your PrinterChanging the line voltageIf you move the printer to a country that uses a line voltage different from the pr

CMoving Your PrinterC-2Phaser 220i and Phaser 220e Color PrintersRepacking your printer1.Turn off the printer; remove all cords and cables.2.Push the

Moving Your PrinterCUser ManualC-36.If the printer has a lower tray assembly, make sure that the lower tray assembly cable is disconnected.7.Lift the

1 Introduction 1-2 Phaser 200i and Phaser 200e Color Printers Phaser 220 printers work with Macintosh computers, IBM Personal Computers and compatibl

CMoving Your PrinterC-4Phaser 220i and Phaser 220e Color Printers

User ManualD-1AppendixDRegulatory InformationCanadian EMC (Electromagnetic Compatibility) regulatory standards This digital apparatus does not exceed

DRegulatory InformationD-2Phaser 220i and Phaser 220e Color PrintersDeclaration of conformityTektronix, Inc.Graphics Printing and Imaging DivisionP.O.

Regulatory InformationDUser ManualD-3FCC Class B device (for 115 VAC equipment)The equipment described in this manual generates and uses radio frequen

DRegulatory InformationD-4Phaser 220i and Phaser 220e Color PrintersMaterial Safety Data SheetProper management of environmental resources protects th

Regulatory InformationDUser ManualD-5Section III – Hazards identificationPotential Health Effects:Eyes: Non-irritating.Skin: Non-irritating.Inhalatio

DRegulatory InformationD-6Phaser 220i and Phaser 220e Color PrintersSection VIII – Exposure control – personal protectionExposure Guidelines: No PEL

Regulatory InformationDUser ManualD-7Section XV – Regulatory informationSARA Title III:311/312 Hazard Categories: None applicable.313 Reportable Ingr

DRegulatory InformationD-8Phaser 220i and Phaser 220e Color Printers

User ManualIndex-1IndexNumerics4511A 2-18AAppleTalk 2-13automatic language switching 3-14AutoSelect 3-8Bbaud rate, setting A-3black and whit

User Manual 2-1 Chapter 2 Getting Set Up At a glance To install your printer, perform the steps listed here. The following pages provide detailed in

Index-2Phaser 220i and Phaser 220e Color Printersindicatorsat power-up 2-20front panel 7-6rear panel 2-21installationconnecting the printer 2-

User ManualIndex-3ports, computer 2-28, 2-29ports, printerEthernet 2-12, 2-18LocalTalk 2-13parallel 2-15, A-1serial 2-16, A-3spe

Index-4Phaser 220i and Phaser 220e Color Printerstransfer roll sensor pad, cleaning 4-10transparencieshandling 5-6jams 6-2 to 6-4loading 2-8

2 Getting Set Up 2-2 Phaser 220i and Phaser 220e Color Printers Setting up the printer What you get with your printer 1. Lower tray assembly (optiona

Getting Set Up 2 User Manual 2-3486759108869-211123TransferRollCleaningKitSuppliesReferenceManualUserManual13NetworkManual142TransparencySample1Paper

2 Getting Set Up 2-4 Phaser 220i and Phaser 220e Color Printers Installing the optional lower tray assembly An optional lower tray assembly is availa

Getting Set Up 2 User Manual 2-5 If you have a lower tray assembly, install it by performing these steps: 1. Place the printer on top of the lower tr

2 Getting Set Up 2-6 Phaser 220i and Phaser 220e Color Printers Removing the packing material from inside the printer 1. Remove the packing tape from

Getting Set Up2User Manual2-7Install the transfer rollNoteColorCoat transfer rolls are used with common laser paper; black and 3-color transfer rolls

Copyright © 1993 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America. All rights reserved. Contents of this publica

2Getting Set Up2-8Phaser 220i and Phaser 220e Color PrintersAdding paper or transparenciesUnpack the paper tray. Be sure to remove all adhesive tape.

Getting Set Up2User Manual2-93.Fan the paper or transparencies.4.Load perforated paper or transparencies with the perforations toward the front of the

2Getting Set Up2-10Phaser 220i and Phaser 220e Color Printers6.If your printer has a single paper tray, push the paper tray into the slot. 68869-23

Getting Set Up2User Manual2-117.If your printer has a lower tray assembly:a.Install a tray in the lower slot.b.Open the door to install a tray in the

2Getting Set Up2-12Phaser 220i and Phaser 220e Color PrintersConnecting the printerPrinter portsBoth the Phaser 220i and Phaser 220e printers accept d

Getting Set Up2User Manual2-13LocalTalk connectionYou can make LocalTalk connections between the printer and a single computer or on a LocalTalk netwo

2Getting Set Up2-14Phaser 220i and Phaser 220e Color PrintersConnecting the printer to a single computer using LocalTalkYou can use LocalTalk connecto

Getting Set Up2User Manual2-15Parallel connection1.Connect a parallel interface cable to your computer and to the printer's parallel port.2.If yo

2Getting Set Up2-16Phaser 220i and Phaser 220e Color PrintersSerial connection1.Connect a serial interface cable to your computer and to the printer&a

Getting Set Up2User Manual2-17NoteWith the serial port set for variable baud rate, the default baud rate is 9600, however, you can change the baud rat

Users safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal in

2Getting Set Up2-18Phaser 220i and Phaser 220e Color PrintersEthernet connection (Phaser 220i only)Ethernet is a communication standard that supports

Getting Set Up2User Manual2-19Connecting the power and turning on the printer1.Plug the power cord into the printer and into a grounded outlet.2.Turn

2Getting Set Up2-20Phaser 220i and Phaser 220e Color PrintersFront panel at power-upAll indicators light briefly and immediately go out, except POWER a

Getting Set Up2User Manual2-21Rear panel at power-upDuring the first 40 - 60 seconds of the power-up sequence, the rear-panel status indicator (1) goes

2Getting Set Up2-22Phaser 220i and Phaser 220e Color PrintersStartup pageWhen sample prints are disabled, the printer produces a startup page after th

Getting Set Up2User Manual2-23Installing a driver on your computerPhaser 220 drivers and utilities diskettesPackaged with your printer are the Phaser

2Getting Set Up2-24Phaser 220i and Phaser 220e Color Printers8.Select your printer and click on OK.9.The driver software you need is automatically ins

Getting Set Up2User Manual2-25NoteIf you are using Windows 3.1, you can use the Phaser 220 with the standard Microsoft Windows PostScript driver (with

2Getting Set Up2-26Phaser 220i and Phaser 220e Color PrintersMacintosh usersInstall the Phaser 220i or Phaser 220e driver onto your Macintosh to make

Getting Set Up2User Manual2-27Workstation usersThe files on the Phaser 220 utilities diskettes are in PC format and can be used by Unix workstations to

2Getting Set Up2-28Phaser 220i and Phaser 220e Color PrintersSetting up PC ports (DOS)Parallel port setupIf you are using the printer's parallel

Getting Set Up2User Manual2-29Serial port setupIf you are using the serial port, you must set up your computer's serial port parameters to match

2Getting Set Up2-30Phaser 220i and Phaser 220e Color PrintersWhat next? Once you have set up all the hardware and connectors, installed the software

User Manual3-1Chapter3PrintingPrinting from a Macintosh1.Make sure that the Tektronix printer driver for the Macintosh has been installed.2.Select the

3Printing3-2Phaser 220i and Phaser 220e Color Printers3.To print a file, use the Page Setup and Print commands from the File menu within your applicati

Printing3User Manual3-3Printing from a PC (Windows)1.Make sure that the Windows printer driver has been installed.2.Click on the Printer Setup command

3Printing3-4Phaser 220i and Phaser 220e Color PrintersPrinting from a PC (DOS)1.Set up the printing options in your application software for a color p

Printing3User Manual3-5Printing from a workstationYou send files to this printer as you would any PostScript printer such as the Apple LaserWriter II N

3Printing3-6Phaser 220i and Phaser 220e Color PrintersMargins and print areaWhen the printer places an image on paper, the image is a bit smaller than

Printing3User Manual3-7Non-perforated plain paperThis illustration shows the largest image areas for non-perforated plain paper. All margins are 5 mm

User Manual v Contents 1 Introduction2 Getting Set Up At a glance 2-1Setting up the printer 2-2What you get with your printer 2-2Installing the optio

3Printing3-8Phaser 220i and Phaser 220e Color PrintersUsing two paper traysNoteWhen using a printer with a lower tray assembly, make sure that the doo

Printing3User Manual3-9Selecting driver featuresYou can use the Phaser 220i or Phaser 220e drivers to select Phaser 220 features: Page sizes Paper t

3Printing3-10Phaser 220i and Phaser 220e Color PrintersPrint modesThe printer has three driver-selectable print modes: Standard mode is the default.

Printing3User Manual3-11Color correctionThere are several ways to correct colors on your prints: Using a printer driver or a utility file.For details o

3Printing3-12Phaser 220i and Phaser 220e Color PrintersFontsResident typefaces (PostScript)The standard Phaser 220i supports all typefaces shown. The

Printing3User Manual3-13Resident typefaces (PCL5)In PCL5 mode (HP LaserJet III emulation), the printer supports Courier, Times, and Universe typefaces

3Printing3-14Phaser 220i and Phaser 220e Color PrintersPrinter languages: PostScript, HP-GL, PCL5With Adobe IntelliSellect™ technology, Phaser 220 pri

Printing3User Manual3-15Printing with HP-GL1.Use automatic language selection or change the printer port’s language from PostScript to HP-GL.2.Set up

3Printing3-16Phaser 220i and Phaser 220e Color PrintersPrinting hintsGetting the largest printed pictureUse the Tektronix Phaser 220i or Phaser 220e d

User Manual4-1Chapter4Caring for Your PrinterOverviewTo ensure the best print quality and the most reliable printer operation, follow these two simple

vi Phaser 220i and Phaser 220e Color Printers Setting up PC ports (DOS) 2-28Parallel port setup 2-28Serial port setup 2-29What next? 2-30 3 Printing

4Caring for Your Printer4-2Phaser 220i and Phaser 220e Color PrintersWhen to cleanEvery time you replace the transfer roll, clean these printer parts:

Caring for Your Printer4User Manual4-3Cleaning kitA cleaning kit comes with the printer. The cleaning kit contains these items: Lint-free cleaning w

4Caring for Your Printer4-4Phaser 220i and Phaser 220e Color PrintersCleaning the printer (with every transfer roll change)Perform the next three clea

Caring for Your Printer4User Manual4-5Cleaning the paper-feed rollersCautionBe careful not to scratch the curved plastic parts inside the front cover.

4Caring for Your Printer4-6Phaser 220i and Phaser 220e Color PrintersCleaning the paper-pick rollersMake sure that the transfer roll is installed befo

Caring for Your Printer4User Manual4-74.Open the cleaning tray.5.Dampen the pad on the cleaning tray with isopropyl alcohol. Dampen the entire surfac

4Caring for Your Printer4-8Phaser 220i and Phaser 220e Color Printers8.Slide the paper tray (containing the cleaning tray) into the slot. If your pri

Caring for Your Printer4User Manual4-9To complete the paper-pick roller cleaning for printers with a lower tray assembly:1.Remove the paper tray (cont

4Caring for Your Printer4-10Phaser 220i and Phaser 220e Color PrintersCleaning the printer (every 5000 prints)Perform the next three procedures every

Caring for Your Printer4User Manual4-113.Dampen a lint-free cleaning wipe with isopropyl alcohol. Wipe the transfer roll sensor.4.Leave the transfer

User Manual vii 4 Caring for Your Printer Overview 4-1Importance of cleaning 4-1When to clean 4-2Cleaning kit 4-3Cleaning the printer (with every tra

4Caring for Your Printer4-12Phaser 220i and Phaser 220e Color PrintersCleaning the drum1.To clean the drum, you must have the top cover open and the t

Caring for Your Printer4User Manual4-13Cleaning the exit rollers1.Slide out the front cover and remove it.2.Dampen a lint-free cleaning wipe with isop

4Caring for Your Printer4-14Phaser 220i and Phaser 220e Color Printers

User Manual5-1Chapter5SuppliesAlways use Tektronix suppliesTektronix supplies for the Phaser 220 printer are developed and tested as a total system:

5Supplies5-2Phaser 220i and Phaser 220e Color PrintersUsing plain paperNoteWhen printing on plain paper, the sound of the printer is louder than for t

Supplies5User Manual5-3Use the correct paper tray for plain-paper printingIf you use common laser paper for plain-paper printing, you must use a LETTE

5Supplies5-4Phaser 220i and Phaser 220e Color PrintersRecommended paper typesObserve the following guidelines when selecting plain paper for use with

Supplies5User Manual5-5The following table lists a selection of papers that provide good results. Some office papers, especially in Europe, may be too

5Supplies5-6Phaser 220i and Phaser 220e Color PrintersHandling supplies Make sure that the paper trays are free of dust. Dust and dirt in a paper tr

Supplies5User Manual5-7Removing a used transfer rollNoteNegative images of all prints remain on the used transfer roll. If this is a security risk, d

viii Phaser 220i and Phaser 220e Color Printers Printer doesn't appear in the Chooser 6-7READY light blinks, but the file does not print 6-7MED

5Supplies5-8Phaser 220i and Phaser 220e Color Printers

User Manual6-1Chapter6TroubleshootingClearing transfer roll jams1.Push the button and open the printer's top cover.2.Lift out the transfer roll.

6Troubleshooting6-2Phaser 220i and Phaser 220e Color PrintersClearing paper jamsIf a paper jam occurs, the JAM indicator comes on. Follow these steps

Troubleshooting6User Manual6-3To remove paper from the drum:1.Push the button and open the printer's top cover. 2.Remove the transfer roll.

6Troubleshooting6-4Phaser 220i and Phaser 220e Color Printers3.Turn drum toward the front of the printer until the edge of the paper is visible. Note

Troubleshooting6User Manual6-5Problems and solutionsIf you can't make a printNoteWhen using a printer with a lower tray assembly, make sure that

6Troubleshooting6-6Phaser 220i and Phaser 220e Color PrintersTo verify that your computer can communicate with the printer, use one of these methods:

Troubleshooting6User Manual6-7Printer doesn't appear in the Chooser Make sure the printer is turned on and the cables are correctly attached. Ch

6Troubleshooting6-8Phaser 220i and Phaser 220e Color PrintersMedia problemsFrequent paper-picking errorsBe sure to fan the paper or transparencies bef

Troubleshooting6User Manual6-9Problems with image size and positionOff-set imagesCheck your application for correct image sizing.Cut-off imagesCheck y

User Manual ix A Technical Notes Printer ports A-1Parallel port A-1Serial port A-3Serial port signals A-4Specifications A-5 B Expanding Your Printing

6Troubleshooting6-10Phaser 220i and Phaser 220e Color PrintersPrint quality problemsPlain paper prints have dull, faded colors and significant dropoutI

Troubleshooting6User Manual6-11Black-and-white instead of color Make sure that a color transfer roll is installed in the printer. If you have a Maci

6Troubleshooting6-12Phaser 220i and Phaser 220e Color PrintersStartup page prints even though it is disabledThe printer's power-up self-test can

Troubleshooting6User Manual6-13Generating the configuration pageThe Phaser 220 can generate a configuration page that contains useful information for in

6Troubleshooting6-14Phaser 220i and Phaser 220e Color PrintersWhom to call for helpCall your dealer or a Tektronix sales representative for assistance

Troubleshooting6User Manual6-15To order a technical support catalog listing all available HAL articles, call (503) 682-7450 directly from any phone (2

6Troubleshooting6-16Phaser 220i and Phaser 220e Color Printers

User Manual7-1Chapter7Front and Rear PanelsRear panel (Phaser 220e)1.Status indicator2.DIP switches3.LocalTalk connector4.Serial connector5.Parallel

7Front and Rear Panels7-2Phaser 220i and Phaser 220e Color PrintersRear panel DIP switches (Phaser 220e)In this table, D indicates that the switch is

Front and Rear Panels7User Manual7-3NoteIf your printer is on a network and you have changed rear panel Switches 2, 3, and 4 for color correction, mak