Tektronix 480X User Manual

User ManualPhaser ¨ 480XColor Printer First printing May 1995 070-9237-00

1 Introduction 1-2 Phaser 480X Color Printer Printer features Brilliant colors and resolution The Phaser 480X delivers 256 shades of each primary col

6Troubleshooting6-18Phaser 480X Color PrinterThe startup page prints although you disabled itThe printerÕs power-up self-test can detect problems that

User Manual7-1Chapter7Front and Rear PanelsRear panel1.Status indicator2.Rear panel switches3.Legend for rear panel switches9237-17LocalTalk®Serial(RS

7Front and Rear Panels7-2Phaser 480X Color PrinterPhaser 480X rear panel switchesRear panel switchesSwitch Function Settings1 Reset/runUp: The printe

Front and Rear Panels7User Manual7-3Switches 2, 3, and 4: DiagnosticSwitch 2 Switch 3 Switch 4 FunctionDown Down DownDefault, normal operationDown Do

7Front and Rear Panels7-4Phaser 480X Color PrinterFront panelFront panel indicator Indicator On Blinking OffPOWERThe power switch is on. The power swi

User ManualA-1AppendixATechnical NotesStartup and configuration pagesYou can print out a startup page and a conÞguration page that contain useful infor

ATechnical NotesA-2Phaser 480X Color PrinterConfiguration pageThe conÞguration page contains extensive information that is useful in Ethernet installat

Technical NotesAUser ManualA-3Printer portsThis section includes information on the parallel and Ethernet ports. Information on the serial port is av

ATechnical NotesA-4Phaser 480X Color PrinterEthernet portIf you ordered your printer with the network option, you received the Network Utilities diske

Technical NotesAUser ManualA-5SpecificationsTemperatureOperating: 15° C to 30° C (59° F to 86° F)Non-operating: 0° C to 35° C (32° F to 95° F)Storage

Introduction 1 User Manual 1-3PhaserMatch™ PhaserMatchª is an application for Macintosh and Windows users that provides a simple visual approach to c

ATechnical NotesA-6Phaser 480X Color PrinterPrinting300 x 300 dots-per-inchPrint speed (paper-marking speed)The speeds listed in the following table r

User ManualB-1AppendixBExpanding Your Printing SystemUpgrade kits4685F16 16-Mbyte SIMM for adding memoryZ480F32 32-Mbyte SIMM for adding memory4680FP1

BExpanding Your Printing SystemB-2Phaser 480X Color PrinterAdvantages of adding memoryIn general, more memory improves throughput, provides more stora

Expanding Your Printing SystemBUser ManualB-3Adding a hard disk for font storageYou can connect one or more Small Computer System Interface (SCSI) ext

BExpanding Your Printing SystemB-4Phaser 480X Color PrinterStartup fileYou may load a startup Þle called Sys/Start onto your external disk. You can us

Expanding Your Printing SystemBUser ManualB-5Connecting one diskMake sure that the computer, printer, and external disk are turned off before you conn

BExpanding Your Printing SystemB-6Phaser 480X Color PrinterConnecting multiple disksMake sure that the computer, printer, and external disk are turned

User ManualC-1AppendixCMoving Your PrinterChanging the line voltageIf you move the printer to a country that uses a line voltage different from the pr

CMoving Your PrinterC-2Phaser 480X Color PrinterRepacking your printer1.Turn off the printer; remove all cords and cables.2.Slide the cover release to

Moving Your PrinterCUser ManualC-35.Insert the medium-sized foam shipping block inside the printer behind the paper guide.6. Attach the long foam ship

1 Introduction 1-4 Phaser 480X Color Printer CD-ROM By default, the Phaser 480X is shipped with a CD-ROM for platforms that have a CD-ROM drive. (If

CMoving Your PrinterC-4Phaser 480X Color Printer7.Place the two rubber cushions, marked L (left) and R (right), onto the metal bar on either side of t

Moving Your PrinterCUser ManualC-511.Repack the printer in the Tektronix shipping box. Keep the printer level when moving. 8849-50Phaser 480ERROR JA

User ManualD-1AppendixDRegulatory InformationCanadian EMC (Electromagnetic Compatibility) regulatory standards This digital apparatus does not exceed

DRegulatory InformationD-2Phaser 480X Color PrinterDeclaration of conformity (for 220 VAC equipment)Tektronix, Inc.Color Printing and Imaging Division

Regulatory InformationDUser ManualD-3FCC Class B device (for 110 VAC equipment)The equipment described in this manual generates and uses radio frequen

DRegulatory InformationD-4Phaser 480X Color PrinterMaterial Safety Data SheetProper management of environmental resources protects the well-being of o

Regulatory InformationDUser ManualD-5Section III – Hazards identificationPotential Health Effects:Eyes: Non-irritating.Skin: Non-irritating.Inhalation:

DRegulatory InformationD-6Phaser 480X Color PrinterSection IX – Physical and chemical propertiesAppearance: Coated, ßexible Þlm.Odor: None.Solubility:

Regulatory InformationDUser ManualD-7Section XII – Ecological informationNo data available.Section XIII – Disposal considerationsDispose in accordance

User Manual 2-1 Chapter 2 Getting Set Up At a glance Installation of your Phaser 480X Color Printer involves these tasks: 1. Setting up the printer

DRegulatory InformationD-8Phaser 480X Color PrinterSection XVI – Other informationOriginal preparation date: 9/30/93 R.C.Tektronix, IncorporatedP.O.

User ManualIndex-14-color printing, memory requirements B-2Aaccessories 5-3alcoholisopropyl 4-4purity 4-4using 4-4America On-Line 6-1autom

Index-2Phaser 480X Color PrinterDDCS Print (Desktop Color Separation) 1-2declaration of conformity D-2diskettesordering 2-21, 5-3downloading

User ManualIndex-3installationadding a hard disk 2-1adding paper 2-10connecting the printer 2-1drivers 2-1, 2-21installing drivers from CD-

Index-4Phaser 480X Color PrinterPpacking material 2-4, 2-5, 2-6Page Setup 3-2paperadding 2-10handling 3-7jams 6-15loading 2-13orderi

User ManualIndex-5printing problemscommunications 6-12with a Macintosh 6-12with a PC 6-13problems and solutions 6-7protocolsEtherTalk B-1Nov

Index-6Phaser 480X Color PrinterTTCP/IP B-1TekColor 1-2, 3-3, 3-4button in the driver 3-3Dynamic Correction 1-2TekColor Dynamic Correcti

2 Getting Set Up 2-2 Phaser 480X Color Printer Setting up the printer Checking the inventory 1. Phaser 480X color printer 2. Power cord 3. Phaser 480

Getting Set Up2User Manual2-3 Phaser 480ERRORJAMMEDIATRANSFERROLLCOVERREADYPOWERUser ManualPhaser™ 480Color PrinterPhaser™ 480 Color PrinterUser Manu

2Getting Set Up2-4Phaser 480X Color PrinterRegistering your printerThe TekColor information envelope contains your product registration card. Find th

Getting Set Up2User Manual2-52.Open the printer cover by sliding the cover release and raising the cover to its full upright position.CautionThe cover

2Getting Set Up2-6Phaser 480X Color Printer4.Unfasten the tie-wraps: press and hold down the lever under the fastener; then slide the tie-wrap out th

Getting Set Up2User Manual2-7Loading the transfer rollNoteTo ensure the best print quality, load the transfer roll in an area that is free of dust and

Copyright © 1995 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America. All rights reserved. Contents of this publica

2Getting Set Up2-8Phaser 480X Color Printer3.Load the transfer roll into the tray. The front of the tray is marked FRONT SIDE OF PRINTER. a.Place th

Getting Set Up2User Manual2-94.Insert the transfer roll tray into the printer and push Þrmly on the handles so that the axles on the transfer roll loc

2Getting Set Up2-10Phaser 480X Color PrinterAdding paperFollow these steps to add paper to the paper tray. NoteThis procedure assumes you are loading

Getting Set Up2User Manual2-113.Adjust the paper tray to Þt the media size:a.Pull up on the paper guide lock (the metal tab on the right side of the p

2Getting Set Up2-12Phaser 480X Color Printer4.Fan the stack of paper, but be careful not to touch the printing side Ñ Þngerprints can cause smudged pr

Getting Set Up2User Manual2-135.Load the paper into the paper tray with the printing side down (the non-printing side is marked with Tektronix):a.Whil

2Getting Set Up2-14Phaser 480X Color Printer7.Insert the paper tray into the slot in the front of the printer and push it all the way in. 8.Adjust th

Getting Set Up2User Manual2-15Connecting the printerPrinter portsThe printer accepts data through four ports: LocalTalk Parallel Ethernet Serial (

2Getting Set Up2-16Phaser 480X Color PrinterLocalTalk connectionYou can make LocalTalk connections between the printer and a single computer or on a L

Getting Set Up2User Manual2-17Connecting to a single computerFollow these steps if you are connecting the printer directly to your computer via LocalT

Users safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal in

2Getting Set Up2-18Phaser 480X Color PrinterParallel connection1.Connect a parallel interface cable to your computer and to the printerÕs parallel por

Getting Set Up2User Manual2-19Turning on the printerAfter you have connected all the interface cables, you are ready to connect the power cord and tur

2Getting Set Up2-20Phaser 480X Color PrinterWhat happens at power-upAll indicators on the printerÕs front panel light up for approximately 30 seconds,

Getting Set Up2User Manual2-21Installing a driver on your computerPackaged with your printer are the Phaser 480X compact disk (CD-ROM) for platforms w

2Getting Set Up2-22Phaser 480X Color Printer5.Type in the drive that the CD-ROM or PC diskette is in (for example, for the CD-ROM drive, enter /DRIVER

Getting Set Up2User Manual2-23NoteThe printer’s configuration page contains the information you need to set up the printer port. Refer to “Configuratio

2Getting Set Up2-24Phaser 480X Color PrinterInstalling the Phaser 480X driver1.Make sure that your Macintosh is turned on with System Software version

Getting Set Up2User Manual2-25Workstation usersThe printer-control PostScript Þles that are on the Tektronix CD-ROM and the Windows 3.1 Driver and Pri

2Getting Set Up2-26Phaser 480X Color PrinterWhat next? When you have set up all the hardware and connectors, installed the software on your computer,

User Manual3-1Chapter3PrintingWhich platform?You can print to your printer from any of these platforms: Macintosh PC in WindowsTo print from a Macin

Phaser ® 480X Warranty Tektronix warrants that the Phaser 480X will be free from defects in materials and workmanship for a period of one (1) year f

3Printing3-2Phaser 480X Color PrinterPrinting from a MacintoshThe Tektronix CD-ROM and the Macintosh Printer Drivers diskette include two Macintosh pr

Printing3User Manual3-3NoteIf you are using the standard LaserWriter driver, select U.S Letter, A4 Letter, Tabloid, A3 Tabloid, or Tabloid Extra paper

3Printing3-4Phaser 480X Color PrinterPrinting from a PC: Windows1.Make sure that the Windows printer driver has been installed.2.Click on the Printer

Printing3User Manual3-5Printing from a Unix or VMS workstationYou send Þles from your workstation to the Phaser 480X as you would to any PostScript pr

3Printing3-6Phaser 480X Color PrinterThe printer-control PostScript Þles that are on the CD-ROM and the PC-format diskettes can be used for Unix works

Printing3User Manual3-7About paper and transparenciesHandling paper and transparencies Make sure that paper trays are free of dust. Dust and dirt in

3Printing3-8Phaser 480X Color PrinterSetting paper and transparency sizeThe Phaser 480X has two paper trays accommodating Þve paper sizes and two tran

Printing3User Manual3-92. Set the paper guides on the tray.On the paper tray, adjust the side and rear paper guides to the desired size:a.Pull up on t

3Printing3-10Phaser 480X Color Printer3. Set the paper stopper.Adjust the paper stopper on the printerÕs top cover for the paper or transparency size

Printing3User Manual3-11Loading paper and transparenciesYou load the paper tray with paper and transparencies in the same way:1.Pull the paper tray ou

User Manual v 1 Introduction All about the Phaser 480X 1-1Printer features 1-2Ordering supplies 1-4 2 Getting Set Up At a glance 2-1Setting up the pr

3Printing3-12Phaser 480X Color PrinterMargins and print areaWhen the printer places an image on paper, the image (print area) is a bit smaller than th

Printing3User Manual3-13Manual feedFollow these steps to feed a single sheet of media into the printer. The manual feed option is selected through th

3Printing3-14Phaser 480X Color PrinterColor correctionThere are several ways to correct colors on your prints: Using a printer driver or a utility fi

Printing3User Manual3-15 Using the color correction switches on the printer’s rear panel.The Phaser 480X allows you to make color corrections with rea

3Printing3-16Phaser 480X Color Printer Using color sampler charts provided on the CD-ROM and diskettes.The printerÕs CD-ROM and diskettes contain colo

Printing3User Manual3-17Fonts: resident typefacesCourierCourier BoldCourier ObliqueCourier Bold ObliqueHelveticaHelvetica BoldHelvetica ObliqueHelvet

3Printing3-18Phaser 480X Color PrinterDownloading fontsThe printer accepts PostScript Type 1 and Type 3 downloadable fonts including those from Adobe,

Printing3User Manual3-19Printing hintsApplication hintsFor information about using speciÞc software applications with your printer, refer to the Phase

3Printing3-20Phaser 480X Color PrinterHow long does it take to make a print?The total print time depends on the following: Image complexity Image si

User Manual4-1Chapter4Caring for Your PrinterOverviewCleaning is importantThis chapter describes how to care for your printer to keep it in peak opera

vi Phaser 480X Color Printer 3 Printing Which platform? 3-1Printing from a Macintosh 3-2Printing from a PC: Windows 3-4Printing from a Unix or VMS w

4Caring for Your Printer4-2Phaser 480X Color PrinterThe following table lists each part of the printer that needs to be cleaned, how often, and if it

Caring for Your Printer4User Manual4-3Cleaning kit contentsTo order a new cleaning kit, call your dealer or Tektronix and ask for order number 016-128

4Caring for Your Printer4-4Phaser 480X Color PrinterImportantWhen you clean the Phaser 480X, always remember the following:Cooling timeAfter the last

Caring for Your Printer4User Manual4-5Cleaning the printer1. Outside surfacesClean the outside surfaces of the Phaser 480X using a soft cloth and a no

4Caring for Your Printer4-6Phaser 480X Color Printerf.Apply isopropyl alcohol (at least 20 drops) to the four sponges on the cleaning sheet. Use a ba

Caring for Your Printer4User Manual4-7h.On the rear panel of the printer, set Switch 6 to the up position. (A diagram of the switch settings appears

4Caring for Your Printer4-8Phaser 480X Color Printer3. Thermal HeadOpen the cover to its full upright position.CautionDo not force the cover open; you

Caring for Your Printer4User Manual4-95. Paper-Feed Rollera.With the transfer roll tray removed, open the gray plastic paper guide by grasping it in t

4Caring for Your Printer4-10Phaser 480X Color Printer6. Pinch Roller, Platen, and IdlerCautionAvoid touching the rollers with your fingers; oil from yo

Caring for Your Printer4User Manual4-117. Exit rollersa.Locate the exit rollers at the front of the Phaser 480X, behind the front panel. b.Hold the l

User Manual vii 6 Troubleshooting If you need help 6-1Problems and solutions 6-7Clearing a jam 6-9If you canÕt make a print 6-12Media handling proble

4Caring for Your Printer4-12Phaser 480X Color Printer8. Inside top cover and rackUsing a lint-free wipe moistened with isopropyl alcohol, wipe out the

Caring for Your Printer4User Manual4-139. Paper clamp barClean the paper clamp bar using the cleaning pads that were shipped with the cleaning kit:a.U

4Caring for Your Printer4-14Phaser 480X Color Printerc.Dampen the small end of the cleaning pad with isopropyl alcohol. d.Place the wide end of the c

Caring for Your Printer4User Manual4-15e.Gently press the clamp lever down with your Þnger to open the clamp.f.Slide the small end of the pad through

4Caring for Your Printer4-16Phaser 480X Color Printer10. Transfer Roll TrayRemove the transfer roll from the tray and wipe the inside of the tray, usi

Caring for Your Printer4User Manual4-17Replacing the transfer rollNoteTo ensure the best print quality, load the transfer roll in an area that is free

4Caring for Your Printer4-18Phaser 480X Color Printer3.Unwrap the new transfer roll and insert the four endcaps:a.Insert the black endcap into the lef

Caring for Your Printer4User Manual4-194.Load the transfer roll into the tray: The front of the tray is marked FRONT SIDE OF PRINTER. a.Place the sup

4Caring for Your Printer4-20Phaser 480X Color Printer6.To remove any slack in the transfer roll, turn an endcap toward the front of the printer until

User Manual5-1Chapter5Supplies and AccessoriesTektronix supplies: the mark of qualityTektronix supplies are developed and tested as a total system Ñ

viii Phaser 480X Color Printer C Moving Your Printer Changing the line voltage C-1Repacking your printer C-2 D Regulatory Information Canadian EMC (E

5Supplies and Accessories5-2Phaser 480X Color Printer Phaser 480X Supplies and AccessoriesOrder number DescriptionSuppliesTransfer rolls 016-1241-00 *

Supplies and Accessories5User Manual5-3If you plan to use Letter-size media regularly, order the Z480FSS kit which includes the optional paper tray, L

User Manual6-1Chapter6TroubleshootingIf you need helpIf you need assistance, contact your local Tektronix dealer or sales representative, Tektronix Cu

6Troubleshooting6-2Phaser 480X Color PrinterCustomer Support HotlineIf your problem is not resolved after Þrst trying the suggestions in this chapter,

Troubleshooting6User Manual6-3Downloading files from the Tektronix Color Printer Information ServerUnix and VMS workstation utility Þles included with

6Troubleshooting6-4Phaser 480X Color PrinterUsing the automated fax systemsAs an alternative to the Customer Support Hotline, and to provide up-to-dat

Troubleshooting6User Manual6-5Use EuroHAL to order a catalog or individual documents in Europe EuroHAL includes many documents, some in English and so

6Troubleshooting6-6Phaser 480X Color Printer2.EuroHAL answers and asks which language you want to use.For English Press 1For French Press 2For German

Troubleshooting6User Manual6-7Problems and solutionsSeveral problems are listed in the ÒTroubleshooting Quick ReferenceÓ table. More detailed informa

User Manual 1-1 Chapter 1 Introduction All about the Phaser 480X The Phaser 480X Color Printer is the latest model of TektronixÕ large-format dye-sub

6Troubleshooting6-8Phaser 480X Color PrinterJAM indicator is on (cont’d.) Transfer roll does not wind. Reload the transfer roll correctly.There is a w

Troubleshooting6User Manual6-9Clearing a jamIf a paper jam or transfer roll jam occurs, the JAM indicator is on. Follow these steps to locate and re

6Troubleshooting6-10Phaser 480X Color Printer4.To check the paper clamp bar, pull on the black rubber belt until the paper clamp bar is positioned ove

Troubleshooting6User Manual6-116.Open the paper guide and remove any remaining paper. Close the paper guide. 7.Remove the paper tray and any paper r

6Troubleshooting6-12Phaser 480X Color PrinterIf you can’t make a printPrinter not operating Make sure that you plugged in the printer and turned it o

Troubleshooting6User Manual6-13 If you have a PC, use this DOS ECHO command:echo showpage > portSubstitute the name of the printer port (for examp

6Troubleshooting6-14Phaser 480X Color PrinterREADY light blinks, but file doesn’t printThis is probably the result of a PostScript error. Download the

Troubleshooting6User Manual6-15Media handling problemsFrequent paper-picking errors Be sure to fan the paper or transparencies before installing them

6Troubleshooting6-16Phaser 480X Color PrinterProblems with image size and positionPrinted images are off-setCheck your application for correct image s

Troubleshooting6User Manual6-17Print quality problemsPrints have dull, faded colors and significant dropout (areas where dye is missing) Make sure tha